.chat-widget{position:fixed;right:24px;bottom:24px;z-index:1200;font-family:Inter,Arial,sans-serif}.chat-toggle{border:0;border-radius:999px;background:#1d2421;color:#fff;padding:14px 18px;font-weight:700;box-shadow:0 14px 36px rgba(20,28,24,.25);cursor:pointer;display:flex;align-items:center;gap:9px}.chat-toggle-dot{width:9px;height:9px;border-radius:50%;background:#76d49b;box-shadow:0 0 0 4px rgba(118,212,155,.15)}.chat-panel{position:absolute;right:0;bottom:58px;width:min(380px,calc(100vw - 24px));max-height:min(650px,calc(100vh - 110px));background:#fff;border:1px solid rgba(31,42,36,.12);border-radius:20px;box-shadow:0 26px 70px rgba(19,28,23,.24);overflow:hidden}.chat-head{display:flex;align-items:flex-start;justify-content:space-between;padding:18px 18px 14px;border-bottom:1px solid #e7ebe8;background:#f7f9f7}.chat-head strong{display:block;font-size:17px}.chat-head small{display:block;margin-top:4px;color:#6f7a74}.chat-close{border:0;background:transparent;font-size:28px;line-height:1;color:#59645e;cursor:pointer}.chat-start,.chat-conversation{padding:18px}.chat-start{display:grid;gap:12px}.chat-start p{margin:0 0 4px;color:#58625d;font-size:14px;line-height:1.45}.chat-start label{display:grid;gap:6px;font-size:13px;font-weight:600}.chat-start input,.chat-start textarea,.chat-send textarea{width:100%;box-sizing:border-box;border:1px solid #ced6d1;border-radius:10px;padding:11px 12px;font:inherit;background:#fff;color:#1d2421}.chat-start input:focus,.chat-start textarea:focus,.chat-send textarea:focus{outline:2px solid rgba(29,36,33,.12);border-color:#7f8d85}.chat-consent{grid-template-columns:auto 1fr!important;align-items:flex-start;font-weight:400!important;font-size:12px!important;line-height:1.4}.chat-consent input{width:auto;margin-top:2px}.chat-consent a{color:inherit}.chat-messages{display:flex;flex-direction:column;gap:10px;max-height:360px;overflow:auto;padding-right:4px}.chat-message{max-width:84%;padding:10px 12px;border-radius:14px;background:#f0f3f1;align-self:flex-start}.chat-message.is-visitor{background:#1d2421;color:#fff;align-self:flex-end}.chat-message p{margin:0;white-space:pre-wrap;word-break:break-word;font-size:14px;line-height:1.45}.chat-message small{display:block;margin-top:5px;font-size:11px;opacity:.65}.chat-send{display:grid;grid-template-columns:1fr auto;gap:8px;margin-top:14px;align-items:end}.chat-send .btn{padding:11px 14px}.chat-error{background:#fff0f0;color:#a13737;border-radius:10px;padding:9px 10px;font-size:13px}.chat-closed{margin-top:14px;padding:10px 12px;border-radius:10px;background:#f2f3f2;color:#5e6762;font-size:13px}.chat-new{border:0;background:transparent;text-decoration:underline;color:#1d2421;padding:10px 0 0;cursor:pointer}.admin-message-thread{display:flex;flex-direction:column;gap:12px}.admin-message{padding:13px 14px;border:1px solid var(--line);border-radius:12px;background:#fff}.admin-message.is-admin{background:#f2f6f3}.admin-message>div{display:flex;justify-content:space-between;gap:16px;align-items:center}.admin-message small{color:var(--muted)}.admin-message p{margin:8px 0 0;white-space:pre-wrap}.inquiry-thread-messages{display:flex;flex-direction:column;gap:10px;margin-top:14px}.inquiry-thread-message{padding:12px 14px;border-radius:12px;background:#f1f4f2;max-width:85%}.inquiry-thread-message.is-customer{margin-left:auto;background:#1d2421;color:#fff}.inquiry-thread-message p{margin:5px 0;white-space:pre-wrap}.inquiry-thread-message small{opacity:.7}.inquiry-reply-form{display:grid;grid-template-columns:1fr auto;gap:10px;margin-top:14px;align-items:end}.inquiry-reply-form textarea{width:100%;box-sizing:border-box;border:1px solid #ccd4cf;border-radius:10px;padding:10px 12px;font:inherit}.account-inquiry-thread{display:block!important}.account-inquiry-head{display:flex;justify-content:space-between;gap:18px}.mortgage-fields input[readonly]{background:#eef2ef;color:#3f4b45;cursor:not-allowed}@media(max-width:640px){.chat-widget{right:12px;bottom:12px}.chat-panel{width:calc(100vw - 24px);bottom:56px}.chat-send,.inquiry-reply-form{grid-template-columns:1fr}.account-inquiry-head{flex-direction:column}.inquiry-thread-message{max-width:94%}}